Sukun Hold Peace in Your Palm

Return Policy

SUKUN Return Policy

At SUKUN, we strive to offer premium quality fashion handbags and a smooth shopping experience. If something isn’t right with your order, we’re here to help.

Return Eligibility

  • Return requests must be initiated within 48 hours of delivery.

  • Items must be unused, unworn, and in their original packaging with all tags and inserts intact.

  • Items showing signs of wear, damage, or missing packaging will not be eligible for return.

Non-Returnable Items

  • Sale, discounted, or customised items are not eligible for return unless received damaged or defective.

How to Request a Return

  1. Email us at sukunspprt@gmail.com or WhatsApp us on +919625356589 within 48 hours of delivery with your order number and reason for return.

  2. Once approved, return instructions will be shared.

  3. Customers are responsible for return shipping charges unless the item received is damaged or incorrect.

Refund Process

  • After we receive and inspect the returned item, a refund will be processed to your original payment method within 5–7 business days.

  • Shipping fees (if charged) are non-refundable.

Damaged or Wrong Item?

If your product arrives damaged or incorrect, please contact us within 48 hours of delivery with photos. We’ll offer a full refund or free replacement, whichever you prefer.

WhatsApp