Privacy Policy

Effective Date: 1st August, 2025

Welcome to Sukun Handbags: Our Promises to You

We know choosing the perfect handbag is a big deal, and trusting someone with your details is even bigger. At Sukun, we’re committed to earning your trust—not only with our products, but also with the way we treat you and your information. Here’s everything you need to know about how we do business, no secrets or surprises.

Your Privacy Comes First

When you shop with us, your privacy is sacred. Here’s how we handle your information:

What we collect: Just the basics—your name, email, delivery address, and payment details. We only ask for info that gets your order to you safely.
How we use it: To process your order, keep you updated, and offer heartfelt customer support.
Safe & secure: Your payment info goes through trusted payment gateways (Razorpay)—we never store it. Our site uses bank-level security to keep your secrets, well, secret.
No sharing, no selling: We share details only with delivery partners to get your bag to you. We’ll never sell or rent your information. Ever.

Want to see, change, or remove your info? Just email us at sukunspprt@gmai.com, and we’ll handle it, quick as a flash.

Hassle-Free Returns & Refunds

We want you to love your bag—and if you don’t, returning it is simple:

Send it back within 7 days, unused and with tags on.
As soon as we get your item, refunds hit your account in about 5-7 working days.
If your bag has any issues, we’ll refund your shipping, too. Just let us know.

Shipping, Delivery & Staying in the Loop

Speedy shipping is our thing! Here’s how we do it:

Orders ship in 3-5 working days.
You’ll get tracking info so you can watch your bag’s journey.
Delivery times depend on where you live; we keep you posted every step.

Payments: Transparent & Secure

Paying should be easy and safe. That’s why we accept all major cards, UPI, and use secure gateways. You’ll never see sneaky fees—just what you see at checkout.

Need Help? Let’s Talk!

We’re a small team that cares. If you need us, reach out any time:

Address: A-533, Shastri Nagar, New Delhi, 110052, India
Phone: +91 96253 56589
Email: [sukunspprt@gmail.com
Monday to Saturday: 9am–6pm IST

Honest Products, Always

You’ll always get the full story—every bag’s material, size, and colours clearly described. Prices and promos are upfront, and you’ll always know what’s in stock. If something changes, we’ll update you right away.

Our Commitment: No Surprises

Transparency is our motto. No fine print, no hidden conditions. Just real people making bags we hope you’ll love, and treating you the way we’d want to be treated.

If you ever have questions about our policies, don’t hesitate—we’ll always give you a straight answer.

Thank you for choosing Sukun. You’re the reason we do what we do!